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Customer
Support
If you are a new user: After purchasing the Command Anti-Malware,
you must first, download the program.
When entering the download site, a window will open asking for User
Name& Password.
Please enter your activation key in the "User Name" box and leave the
password blank.
When you start the download, just click on "run" to save and start
the install.
During the software set-up, you will be asked to enter the User Name
& Password. Please enter your activation key in the "User Name" box and leave the
password blank.
The download site for Windows 32 bit OS
is: http://avdl.commtouch.com/csam/fullprod/csam-smb-5.1.10-win32-f-us.exe
For Windows 64 bit,
use: http://avdl.commtouch.com/csam/fullprod/csam-smb-5.1.10-x64-f-us.exe
If you are using CSAM and just renewing, click on the circled padlock
in the tool tray at the bottom of the screen.
This will open the CSAM
program.
In the menu items, click on "Update". This will open the updater
window.
Click on "License" and that will open the window. Look for "User
Name" and place the
license key there. Remove the password and click on "accept".
For all those
users who have a technical question or need assistance,
please click on this link to go to the Command Knowledge Base.
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